Is Suplemint a Belgian company?
Yes! We are a Belgian company, based in Lasne, but not only that! The production of our supplements is carried out in one of our R&D laboratory based in Luxembourg, specialized in micronutrition and functional medicine, according to strict European standards. Our products are assembled in Belgium.
Your S-BOX pillbox
Why use a weekly pill organizer?
Following a course of food supplements can sometimes become complex. Who has never forgotten to take their pills or wondered if they took them correctly? Easy to take with you, the Suplemint pillbox simplifies your life by offering you complete monitoring of your treatment.
How do I prepare my pillbox?
Just fill it in with the number of supplements per day, noted on the sachet of each supplement included in your treatment.
Where should I store my weekly pillbox?
Where you want ! Due to its design compact and modern, the S-box fits everywhere. In a drawer in your kitchen, your medicine cabinet or even your handbag, it's up to you. Just remember to put it in a place that is visible on a daily basis, but also in a dry place. Indeed, entirely natural in design, the pill box and your supplements do not appreciate humidity.
What types of treatments do you offer?
- We currently offer 8 different treatments:
- Energy: to find more energy & vitality
- Immunity: to cultivate strong immunity
- Sleep: to recover restful sleep
- Conception (for women): to ensure better fertility
- Homme+ (for men): to enjoy an overflowing libido
- Breastfeeding: to choose peaceful breastfeeding
- Zenitude: to de-stress and enjoy a relaxed mind
- Intestine: for healthy digestion.
- Other cures are under development and will be launched very quickly.
- All our cures can be ordered monthly (or by ordering several months at once) or in the form of a monthly subscription. Discover all our treatments on https://www.suplemint.com/collections/all
How long should I take my treatment before I feel results?
Although some beneficial effects are felt from the first week, our experts have determined that at least 3 months of treatment are necessary to achieve 100% effectiveness.
For optimal results, we recommend cures of 6 months or more to allow your body to fully absorb all the vitamins and minerals present in our cures.
Are our products compatible with medical treatment?
If you are taking other medications or undergoing medical treatment, we always recommend that you consult your doctor before starting a course of dietary supplements. You will find the complete composition as well as all the useful information for each treatment on our website and on the back of the packaging.
Can I take your cures if I am pregnant or breastfeeding?
We have two treatments specially designed to take care of you and your little one! If you are pregnant, we advise you to only take the conception cure. The conception cure can be taken from before birth, to increase fertility but also up to and including the 7th month of pregnancy since it includes all the necessary nutrients that your body and that of your baby need during the pregnancy period. From the 8th month we do not recommend taking supplements unless in agreement with your gynecologist.
If you are breastfeeding, we advise you to only take the breastfeeding treatment which will enrich and stimulate the production of breast milk while providing the vitamins necessary for your good recovery and reducing the risk of baby blues.
When should I take my supplements?
It all depends on the type of treatment you are following. For example, the supplements from our Sleep treatment must be taken before bedtime while those from the Energy treatment must be taken in the morning. You will find all the information on how to take your treatment on our site on the page of your treatment or on the back of the product packaging as well as during the activation of your treatment using the QR code that you will find on the card thank you note included in your package or via this link:
How do I “activate my cure” and what is it?
To activate your treatment, scan the QR code that you will find on the thank you card in your package or via the following link: https://suplemint.typeform.com/activation. This activation will guide you through the stages of your cleanse, including expert advice on diet and health to get the most out of your cleanse.
What if I forget to take a dose?
Don't worry, it's okay to forget to take a dose. Simply skip the missed dose and take it the next day at the appropriate time based on your specific treatment. specific. simply shift your schedule, and continue your treatment normally (especially do not take several doses)
Can I take other supplements besides Suplemint?
You can but it is generally not necessary, our cures are already highly dosed.
If you want to combine this with other supplements there is generally no problem but we advise you to always speak with your doctor. We advise you to always consult the compositions in order to avoid accumulations of identical molecules in general, if your body does not need it, it will simply eliminate the surplus through urine. However, for certain molecules such as Selenium, vitamin A and vitamin D we advise you not to exceed the following daily intake:
Vitamine A: 800 ug / jour
Vitamin D: 3000 iu/day
Selenium: 200 ug / jour
Allergies and food types
Allergies and food types
All of our products are lactose and gluten free but all supplements are packaged in a facility that processes products that may contain wheat, soy, lactose, corn, egg, fish, shellfish, tree nuts, peanuts and gluten. Cross contamination can still occur.
Are your products vegan or vegetarian?
Our Immunity, Sleep and Zenitude cures are vegetarian. Our Man+, Conception, Breastfeeding and Energy cures contain omega 3 based on Epax fish oil. An oil from sustainable and eco-responsible fishing certified Friends Of the Sea. Our cures are not vegan.
How long should I take the course for a complete “treatment”?
Although some of the effects of the treatment are felt from the first week of taking our supplements, our experts have determined that it takes 3 months of treatment to reach 100% effectiveness. For optimal results, we recommend treatments of 6 months or more to allow your body to fully absorb all the vitamins and minerals present in our treatments.
Is it necessary to consult a doctor before ordering?
Unless you have a medical contraindication, there is no specific need to contact a doctor before taking supplements.
However, in case of doubt or in case of a known pathology, we recommend always consulting a doctor who knows your needs and your medical profile.
Is it possible to take several treatments at the same time?
Yes, you can combine several pack! Certain combinations, such as Immunity and Sleep, Energy and Immunity, Energy and Man+, are even recommended by our experts. However, be careful if you are pregnant, in this case we recommend that you only take the Conception cure.
Quality and hygiene
Where and how are your products made?
Our food supplements are produced in our R&D laboratory in Luxembourg, specialized in micronutrition and functional medicine. Our experts carefully research and select the highest quality raw materials on the market, favoring those from sustainable agriculture and fair trade. All raw materials are subject to toxicological and microbiological analyzes (via the PRIMORIS and PHYTOCONTROL. laboratories). 50% of the encapsulation of our capsules is carried out within our own laboratory, the rest we subcontract to Belgian, French and Luxembourg manufacturers known in Europe, GMP certified, each for its specialty (capsules, tablets, "pearls ", etc.). Our packaging is assembled in Belgium and is 100% biodegradable.
Is the packaging recyclable?
Yes, all our packaging products are recyclable, biodegradable and industrially compostable. Our S-Box is made entirely from biosourced and biodegradable materials. You will also find a small mint seed on the back in the center that you can plant at home!
How do you choose your ingredients?
Our ingredients are chosen based on two main criteria. Effectiveness and naturalness.
All our formulas are developed according to the latest scientific knowledge in collaboration with our co-founder Dr. Stéphane Résimont (specialist in the field of functional medicine) and our scientific team of experts made up of several doctors, nutritherapists and biological pharmacists. All information about our team can be found here https://www.suplemint.com/pages/lelaboratoire We always favor high-quality ingredients and those from sustainable agriculture and fair trade. We can guarantee the quality and safety of our products.
Who are the products developed by?
We work with a whole team of medical experts made up of several doctors, nutritionists and pharmacist-biologists under the supervision of Dr. Stéphane Résimont (specialist in functional and nutritional medicine). For each treatment, they search for the best ingredients, determine the right dosage and guarantee the best quality, safety and effectiveness of our products. All information about our team can be found here https://www.suplemint.com/pages/lelaboratoire
What payment methods do you accept?
The payment methods listed below are currently available on our website. We will launch more in the near future.
- Apple Pay
- Credit card
- Bancontact< /li>
How do I use my promotional code?
Before making a purchase, add all the items you wish to purchase to your cart and proceed to the checkout page. You can then enter the promo code here:
If the promo code doesn't work, it may be because it has already been used once or expired. (offers generally have a limited duration).
If you think your code is valid and meets the criteria to apply, contact us at firstname.lastname@example.org and we will be happy to help you.
Orders and shipping
Which countries do you deliver to?
We currently ship to Belgium, France, the Netherlands and Luxembourg. We will be launching more countries very soon.
How to check the status of my order?
Once you have placed an order and your payment method has been approved, you will receive a confirmation email for your order. You will be informed by email of all stages of sending your package, when the package is shipped, when it is on its way and when it has arrived.
My order is late
You will receive email updates on the status of your orders for each shipping step your package takes. Sometimes carriers may encounter issues during delivery that may cause delays. In the tracking emails for your package, you will find a tracking code with which you can consult, on the carrier's website, where it is located. If your package is delayed more than 5 days, please contact us at info@suplemint and we will help you resolve this issue.
Where can I find my order history?
When you log in to our website, you can find your order history in the left menu where your previous orders are listed.
Where can I get my order invoice?
To obtain an invoice corresponding to a Suplemint order, please contact us at email@example.com
Can I cancel my order?
Yes, it is still possible to cancel your order until the package has been shipped. Afterwards it is unfortunately no longer possible to do so. (Once your order is received, you can return it within 14 days for a refund. Please consult our conditions of sale for all information regarding this topic. https://www.suplemint.com/pages/conditions-generales-de-vente Please note that orders placed before 11 a.m. will be shipped the same day. Orders placed after 11am will be shipped the next day. Please contact us as soon as possible if you decide to cancel your order at firstname.lastname@example.org and we will be happy to assist you.
Can I modify my order?
Your order can only be changed before the package is shipped for delivery. If you wish to modify your order please contact us as soon as possible via email@example.com and we will do what is necessary to adapt your order. Please note that orders placed before 11 a.m. will be shipped the same day. Orders placed after 11am will be shipped the next day. For more information, please see our terms and conditions here https://www.suplemint.com/pages/conditions-generales-de-vente
I received the wrong or damaged product
We are sorry for this inconvenience. We do everything we can to guarantee quality service, but we include craftsmanship and a human touch in several phases of our production process and this can unfortunately lead to small errors. However, we will be more than happy to assist you and resolve any issues. Simply contact us at firstname.lastname@example.org
Can I change the delivery address of my order?
You can only change the delivery address before the package is dispatched for delivery. If you wish to change your address please contact us as soon as possible via email@example.com and we will do what is necessary to adapt your delivery address. Please note that orders placed before 11 a.m. will be shipped the same day. Orders placed after 11am will be shipped the next day. For more information, please see our terms and conditions here https://www.suplemint.com/pages/conditions-generales-de-vente
Can I exchange my order for another treatment?
Yes, it is possible to return your order. The package must be returned to us at your expense within 14 days of receipt from you, unopened and in its original packaging. If you wish to exchange your products, do not hesitate to send us an email to firstname.lastname@example.org.